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On this page
  • Overview
  • Common Use Cases
  • Interface Walkthrough
  • Quick Example (Step Checkout)
  1. Feature Guides
  2. Insights

Funnel

Overview

Funnel measures how users move through a defined series of actions and where they drop off. Use it to quantify conversion rates and time‑to‑convert across onboarding, checkout or any multistep flow.


Common Use Cases

  • Onboarding: Sign‑up → Email Verify → First Action

  • Ecommerce: Product View → Add to Cart → Checkout Started → Purchase

  • Marketing: Ad Clicked → Landing Page View → Sign‑up

  • Upgrade funnel: Free Trial → Key Feature Used → Paid Plan


Interface Walkthrough

Setting
Purpose

Steps 1 → N

Each step is one or more events. Order matters.

Aggregate By

Count Unique users or Unique sessions.

Conversion Window

Max time from first to last step (mins / hrs / days).

Date Range

Period in which Step 1 must occur.

Measure time between

Unit for the “average time” stats (seconds, minutes, hours…).

Conversion calc.

Overall (versus Step 1) or Step‑by‑step.

Global Filters

Narrow the cohort (e.g. Device = Mobile).


Quick Example (Step Checkout)

  1. Steps: ① Product Viewed ② Add to Cart ③ Purchase

  2. Aggregate By: Unique sessions | Window: Within 3 days

  3. Date Range: Last 30 days | Time between: hours

  4. Run → Chart shows counts, % drop‑off, and avg hours between steps.

    Interpretation: if big churn between Add to Cart and Purchase, improve checkout UX.

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Last updated 1 month ago